Customer service & Returns
For general questions or questions about your order, your customer account, our online store, your return or the reporting of transport damage, our customer service will be happy to help you:
Complaints
If you have any questions regarding your complaint or for complaint inquiries, please contact our complaints department:
Online dispute resolution pursuant to Art. 14 (1) ODR Regulation
The European Commission provides a platform for online dispute resolution (OS), which you can access at https://ec.europa.eu/consumers/odr/
